Frequently Asked Questions

How do I access materials here?

What is a webinar and how does it work?

What if I can’t attend a webinar live?

How can I download videos to my tablet/smart phone?

How can I subscribe to the audios & videos in itunes?

How much am I paying and when am I paying it?

Will I have permanent access to materials if I cancel my subscription?

How do I know what I have in my account archive right now?

How can I cancel my subscription?

How do I access materials here?

All materials are organized by “issue” — and each issue corresonds to a month/year.

The quick method:

Click on the icon in the left sidebar for the issue and you’ll be linked to the Table of Contents for that issue.

To see the current issue:

• Hover over the current year on the menu var, then select the desired issue from the fly-out menu.
• Now you’ll see excerpts of the issue’s posts (if it’s the beginning of the month there might only be one — but we add 2 or 3 every week).
• Click on any post you’d like to check out. These posts usually include pdfs to read, and the interviews include videos and audios.
• The best way to see what’s going on for a month is to open the very top “table of contents” post on the list. It will show you what’s coming this month and have links to what’s already up! It’ll also have the links to register for the webinars (until they’re over and then you’ll find links for the recordings).

To see past issues:

• Hover over the desired year on the menu bar, then select the desired issue from the fly-out menu.
• Now you’ll see excerpts of the issue’s posts.
• Click on any post you’d like to check out. These posts usually include pdfs to read, and the interviews include videos and audios.
• The best way to see what’s going on for a month is to open the very top “table of contents” post on the list. It will show you everything in the issue and provide links for accessing those materials.

What is a webinar and how does it work?

A webinar is a live meeting that you attend from your computer. At “show time” you’ll be able to hear the presenters and see the layouts they share on your screen. You can type in questions and comments during the presentation and we’ll work them in. You can even attend from an ipad (but you can’t type in questions or comments on an ipad).

During the first week of each month, we’ll post links for registering for the webinars in the issue’s Table of Contents. Click on the link for any you want to attend and “register.” You’ll then get a reminder before the webinar. If you forget to register, you can still come even after the webinar has started–just click on the register link.

On the date and time of the webinar, click on the link in the reminder email you get from GoToWebinar to attend.

The first time you come to a webinar, it takes a few minutes to get the software installed on your computer so come early. Once the software is installed you’ll be in a “waiting room” that lets you know when the webinar will start.

If you have any problems getting the software installed and/or attending a webinar, there’s 24/7 support at GoToWebinar and they’ll help you. Click here for GoToWebinar support.

What if I can’t attend a webinar live?

How can I subscribe to the audios & videos in itunes?

• Click on “RSS Feed”  (that is your own personal feed that links you up to your subscribed materials at MSD)
• Select the url on the next page by highlighting it (see image below with red arrow pointing to url). Press CTRL + C (CMD + C on mac) to copy it to memory.

• Open itunes
• At the top of the left sidebar in itunes in the “Library” category, click on “Podcasts”
• From the horizontal menu bar, select “Advanced” then “Subscribe to Podcast”
• A box asking for url will pop up — PASTE the url  you just copied here with CTRL + V (CMD + V on mac)
• Press enter — and you’re good to to.

How can I download videos to my tablet/smart phone?

We recommend using Goodreader to download videos (including zipped files) to tablet/smart phone:

1. Launch Goodreader

2. In the right column, open up the “Web Downloads” section by clicking on the arrow next to it. Select “Browse the Web” then enter http://masterfulscrapbookdesign.com

3. Log in at Masterful Scrapbook Design and navigate to the page with the link (every time you click on a link you will be asked if you want to “follow the link” or “download.”) — Follow until you get to the one you want to download.

4. Click on the link you wish to download and choose “download”

5. Click on the button at top left — you’ll see the download in progress in the right column — when it’s done downloading, it will be listed in the left column.

6. To view, click on it — if it’s zipped you’ll be prompted to unzip. NOW the unzipped file will be in the left column along with the zipped file.

7. To delete the zipped file, “swipe” the filename from left to right and then press the delete button

8. To get the unzipped file organized (and out of the downloads folder): Open up the “Manage Files” section in the right column by pressing on the arrow next to it. Navigate to and select your folder/file to be organized in the left column. Click on “manage files” button in the box in the right column. Click on the circle next to your file then click on move and select a place to move it to.

How much am I paying and when am I paying it?

To see this information:

• Log in to Paypal.com and then click on “Profile”
• At the next screen, click on “My money”
• Then “My preapproved payments” (update)
• You’ll see a list of any payments you’ve scheduled. Find “Deborah Hodge” in the list and click.
• You’ll now see subscription details including a column labeled “amount due each cycle” (this is how much you pay each month) and a column labeled “amount received” that tells you how much you’ve paid in total over the entire course of your subscription.
• You’ll see a label “Next Payment Due” which tells you the next time you’ll pay your monthly subscription.

Will I have permanent access to materials if I cancel my subscription?